Shipping Policy for Fume Vape
Effective Date: 01/01/2023
Thank you for choosing Fume Vape for your vaping needs! We strive to provide our customers with high-quality products and efficient shipping services. Please read our shipping policy carefully to understand how we handle orders, shipping methods, costs, and delivery times.
- Order Processing:
- Orders are processed within 3-5 business days, excluding weekends and holidays.
- Once your order is received, you will receive a confirmation email with your order details.
- If there are any issues with your order, we will contact you within 14 business days to resolve them.
- Shipping Methods:
- We offer several shipping options, including standard and expedited shipping.
- Shipping carriers may include [insert carriers, e.g., UPS, FedEx, USPS, etc.].
- Rates are calculated at checkout based on the weight of your order and the delivery destination.
- Shipping Costs.
- Shipping costs will be calculated and displayed at checkout. Rates vary based on the shipping method selected and the destination.
- [Optional: Consider offering free shipping over a certain threshold, e.g., “Free shipping on orders over $150
- Delivery Times
- Standard shipping usually takes between 3-7 business days or delivery, depending on the destination.
- Expedited shipping options may be available at an additional cost; please refer to the checkout process for delivery times.
- Please note that delivery times may vary due to factors beyond our control, including weather conditions and postal service delays.
- Age Verification:
- All customers must be at least 21 years of age to purchase vape products.
- We require age verification at the time of delivery. If the courier is unable to verify your age, they will not deliver your package.
- Order Tracking
- Once your order has shipped, you will receive an email with a tracking number so you can monitor your shipment’s progress.
- You can also track your order through our website by visiting [insert tracking link or instructions].
- International Shipping:
- We currently only ship to addresses within the countries we have listed.
- For international orders, please note that customs fees or import duties may apply. These fees are the responsibility of the customer.
- Returns and Exchanges:
— We do not accept returns on vaping products due to hygiene and safety reasons. However, if you receive a damaged or incorrect item, please contact us within 7 business days for a resolution.
- Contact Us.
If you have any questions or concerns regarding our shipping policy, please contact our customer service team at support@fumevapor.com
Thank you for shopping with Fume Vape, We appreciate your business and strive to meet your vaping needs.